[Update: Sep. 13] Pokemon Go & GO Battle League known issues & their current status: Resolved, under investigation, & more
New updates are being added at the bottom of this story…
Original story (published on April 23, 2021) follows:
Pokemon Go is among the most played augmented reality games where new events keep on taking place.
While developers keep on enhancing their software, several issues and bugs always linger around.
It is only natural for games like Pokemon Go to have some issues and bugs as long as they are being taken care of.
Also, Niantic is known for acknowledging and addressing widespread issues and bugs in time.
However, it is still not feasible to take care of each and every issue in the game which is why the developers keep track of them.
As per the Pokemon Go Known Issues page, there are still several issues under investigation whereas most of them have already been addressed.
On the other hand, the GO Battle League Known Issues page has a different story altogether as most issues are still being investigated.
It is, however, good to see that Niantic is working to resolve the Pokemon Go and GO Battle League known issues.
That being said, it may still be difficult to keep tabs on which bugs and issues have been acknowledged, fixed, or are under investigation.
So, we will be tracking the status of all existing Pokemon Go and GO Battle League issues and bugs to save players’ time.
We will regularly update the tracker below as and when new details regarding Pokemon Go bugs and issues come to light so keep a weather eye on this post.
New updates will be added in the section below and the tracker follows after that:
Update 1 (April 27)
06:30 pm (IST): 1. Niantic Support has stated that the Pokemon Go issue where the Level-Up statistics are shown incorrectly should be resolved in the upcoming 0.207 release.
2. Some users report that they’re facing an issue where the encounter background is shown every few seconds in the game when GO Battle League matchmaking fails. Thankfully, Niantic is already investigating the matter.
3. Some users have complained of a non-dismissible “Don’t play pokemon go while driving” prompt when starting the game. Niantic is already investigating the issue.
4. Some users have reported that Pokemon Go is not registering the right number of raids to which Niantic has responded that the issue should be fixed with the upcoming release (0.207).
Update 2 (May 11)
03:30 pm (IST): Pokemon Go players on iOS are facing an issue where the app won’t sync traveled distance accurately in Adventure Sync mode. The issue is under investigation.
Update 3 (May 14)
07:41 pm (IST): Pokemon Go players are still facing lagging issues, according to a recent report from Twitter. However, Niantic has acknowledged issue related to latency and is working to mitigate them.
Update 4 (May 21)
08:36 pm (IST): Niantic Support has updated the Pokemon Go Known Issues page with a couple of new issues and their current status. Among them, the issue where Ditto might appear as the shiny version of opponent’s Pokemon that is not yet out in the game.
Update 5 (May 24)
08:00 pm (IST): As per recent updates from Niantic Support, the issue where the referring Trainer is not seeing the Kanto Gold medal referral milestone as completed is being investigated.
On the other hand, the Melmetal Charged Attack issue where the Switch and Charged Attack buttons disappeared during a Team Leader or Team GO Rocket battle has now been resolved.
Update 6 (June 08)
03:17 pm (IST): Pokemon Go players are facing issues with the GBL battle where they aren’t able to tap anywhere during the battle. And at some instances, Pokemon starts with a health of less than 100%.
Niantic support says there are aware of this issue and an investigation is going on.
Sorry for the trouble, Trainer! We’re investigating the issues related to GO Battle League. (Source)
Update 7 (June 15)
07:17 pm (IST): Niantic has updated the Pokemon GO Known Issues page with the current status of some new issues where Trainers can face significant lag and frame rate drop, screen might lock at times even when Pokemon GO is running in foreground, and more.
Update 8 (June 16)
01:10 pm (IST): The Niantic team has come out to acknowledge the annoying lag, freezing, and slow animations issue affecting some Pokemon Go players, confirming that investigations are under way. Details here.
03:23 pm (IST): Niantic has now confirmed that they’re aware of the issue where the app gets stuck on the post-login warning and that it will be resolved in an upcoming release.
Update 9 (June 18)
01:44 pm (IST): It seems Niantic is aware of the Pokemon sounds issue during the capture phase and the same should be fixed in an upcoming Pokemon GO app update.
Thanks for flagging, Trainer! We’re aware of an issue with the Pokémon sounds during the capture phase. It should be resolved in an upcoming app version, keep an eye out. Let’s dig into this further over DM! ^TA
Update 10 (June 19)
02:55 pm (IST): Niantic is aware of a bug in the game that causes bright flashes which affecting players who have epilepsy. Unfortunately, there’s no ETA for a fix. Hence, play the game with caution if you suffer from epileptic seizures.
Update 11 (June 21)
02:55 pm (IST): As per recent reports from Twitter, Niantic is aware of the issue where trainers are still seeing items in the Gym Badges list and the same is being investigated.
Update 12 (June 22)
06:45 pm (IST): Niantic is working to resolve an issue where Pokemon GO users cannot get past the warning prompt as the OK button does not respond. The said fix should arrive in an upcoming app update.
Sorry for the trouble, Trainer. We’re aware of this issue and it should be resolved in an upcoming app version.
Update 13 (June 23)
Update 14 (June 25)
06:50 pm (IST): The Known Issues page for Pokemon GO Battle League has been updated with a couple of new issues where the app crashes on some iOS devicesduring the GO Battle League matches and the opponent’s game crashes when Pidgeot uses Feather Dance.
Update 15 (June 29)
10:39 am (IST): It seems Pokemon GO players are not receiving confirmation emails after submitting their Wayspot nominations and even when any decision has been made about them. The same is under investigation.
Hi Bryan! We’re investigating an issue where users aren’t receiving confirmation emails when submitting new Wayspot nominations and when decisions are made about their submissions. Stay tuned here: http://bit.ly/34WJSY5 We have requested a few details via DM, please reply! ^SFSource
Update 16 (June 30)
06:44 pm (IST): As per recent reports from Twitter, Niantic is working to fix the issue where Squirtle appears incorrectly in the Pokemon storage section.
Thanks for reporting, Tyler! We are aware and currently looking into similar reports. Please keep an eye on our official channels for updates. We appreciate your patience and understanding! ^SM
Also, issues where the Pokemon does not appear, controls freeze after certain moves, and the app crashes during the GO Battle League Elemental Cup matches are also being looked into.
Sorry for the mix-up, Joél! We’re investigating the issues related to GO Battle League. That said, I’ve shared more info via DM. Please take a look at your convenience! ^SN
Update 17 (July 02)
Update 18 (July 03)
04:00 pm (IST): Niantic support has acknowledged the issue where trainers are unable to sort their Friends list with online status.
Sorry for the trouble, Trainer! Our team is investigating the issue where the Friends list can’t be sorted with online status. Please keep an eye out on our known issues page for updates: http://bit.ly/394xXsl Thanks for your patience! ^MS
Update 19 (July 05)
10:05 am (IST): Now it is coming to light that a section of Pokemon Go players are facing an issue causing them to get stuck at the loading screen.
What should I do, my account does not progress from this loading screen.
Niantic through its support has confirmed that they are aware of this issue and a fix is in the works, set to come in the next update.
We’re aware of this issue and it should be resolved in an upcoming app version. Stay tuned here for more news.
Update 20 (July 14)
We understand your concern, Trainer! We are aware of this issue and are working on a fix. It might take a while before the Pokédex accurately reflects the Pokémon you have seen and caught. Thanks for your patience! ^MS
We’ll answer, Teddy! We are aware of this and working on a fix. It might take a while before the Pokédex accurately reflects the Pokémon you have caught. Please stay tuned to our official channels for updates. Thanks for your patience! ^SK
Update 21 (July 24)
04:10 pm (IST): Some Pokemon Go players are reporting that the enemies show up with invisible Pokemon during the Battle League. Niantic is yet to acknowledge the problem. Here’s a screenshot for reference:
Update 22 (July 29)
03:50 pm (IST): Niantic support has confirmed that the team is working on reverting strikes for Trainers who received punishments on their accounts incorrectly. Hence, if you’re wondering why your account got a strike for no reason, don’t fret, the strike will be taken back.
We apologize for the trouble, Trainer! Our team is working on reverting strikes for Trainers who received punishments on their accounts incorrectly. Thanks for your understanding and patience! (Source)
Apart from this, the team has also confirmed that the data usage bug is also currently under investigation.
Update 23 (July 31)
03:50 pm (IST): Niantic support has confirmed that they are aware of the issue where Galarian Zigzagoon and Galarian Ponyta may load as a ball of white light when trying to view them in the Pokédex.
Update 24 (August 03)
04:44 pm (IST): Niantic has confirmed that the issue wherein trainers using the Pokémon Trainer Club method to login were signed out periodically issue has been fixed in the 0.215.1 update.
Update 25 (August 04)
11:44 am (IST): Niantic Support has also confirmed an issue where the Raichu sunglasses fell off and players can nolonger make their sunglasses, only with their family. This issue is reportedly being looked into.
Update 26 (August 12)
05:27 pm (IST): Niantic has confirmed that they’re aware of a bug that causes the app to crash when nominating PokéStops and have temporarily disabled the feature.
As our team is investigating an issue causing the app to crash when nominating PokéStops, we have temporarily disabled the feature. For more updates, stay tuned here: http://bit.ly/2R6IXRt (Source)
Update 27 (August 14)
10:40 am (IST): Niantic has updated its Pokemon GO Known Issues page with issues like Buddy Pokemon missing from overworld map after evolution, Raid Boss Pokémon loses costume, and many more along with their current status.
On the other hand, the PokeStop nominations have been halted altogether for a week because of the ongoing crashing problems with them. The service will be resumed once the issues get resolved. More on that here.
Update 28 (August 16)
10:33 am (IST): Niantic now says that the issue where Espeon and Umbreon appear at the wrong time of the day should be fixed in an upcoming update.
We’re aware of the issue where Espeon & Umbreon appear on the Evolve button at the wrong times of the day & it should be fixed in the update (0.217.0). That said, Eevee should be correctly evolved into Espeon or Umbreon depending on the time you evolve it.
Update 29 (August 17)
IST 12:24 pm: New reports now indicate that players of the Pokemon Go game are facing an issue after evolving an Eevee, an issue that causes them to get stuck.
Niantic now says they’re aware and have issued a fix in update 0.215. More on that here.
Update 30 (August 18)
IST 10:35 am: Niantic has acknowledged an issue afflicting a section of Pokemon Go players, an issue that causes them to get stuck at post-logic warning messages. The company is asking affected users to stay tuned to official channels for more communication.
Update 31 (August 19)
IST 10:35 am: Niantic now says it is aware of an issue where Charged Attack button does not work when tapped during a battle. It further adds that the team is investigating similar reports. More on that here.
Update 32 (August 21)
IST 5:55 pm: Pokemon Go players are reporting an issue with the game that causes a visual glitch when they try to capture a Galar region Pokemon. Niantic has acknowledged the issue and said they are working on a fix.
Update 33 (August 23)
IST 11:23 am: Pokemon Go Players are now reporting being unable to add PokeStop. Now, Niantic Support says that the feature has been temporarily disabled as they investigate the issue causing the app to crash when nominating PokeStops.
Update 34 (August 25)
IST 05:51 pm: Niantic has confirmed that they’re investigating reports from players who’re reporting that they are unable to play the game because the app becomes unresponsive and locks the player into the “Do not trespass” or “Do not drive” warning screen.
Update 35 (August 26)
IST 06:12 pm: Niantic Support today acknowledged two new issues with Pokémon GO and is currently looking into them:
Issue #1: Pokémon GO may crash during GO Battle League on some iOS devices.
Issue #1: Walking requirement looks like it has been reset if the Pokémon is not currently the Trainer’s Buddy.
The latter issue can be worked around if you set the Pokémon as your Buddy again though.
Update 36 (September 02)
IST 01:02 pm: Niantic Support has acknowledged an issue that has seemingly been afflicting Pokemon Go players with the AR Mapping tasks. More on that in our coverage.
Thanks for sharing, Trainer! We’re aware of this issue with AR Mapping tasks. We’ll also be sharing the details with our team internally. Meanwhile, if you need help with anything else, please let us know. We’ll be right here!
Update 37 (September 04)
IST 02:30 pm: Pokemon Go developers have acknowledged an issue with the ‘Can evolve’ search filter not working on app version 219. They said that the filter will be added in version 219.1.
Update 38 (September 06)
IST 12:32 pm: Niantic Support has just published a list of known issues that the team is currently looking into and their respective status.
IST 02:41 pm: Despite the listing above noting that the AR Mapping issue is under investigation, it is coming to light that the feature is back up and running for some Pokemon Go players.
Update 39 (September 09)
IST 05:40 pm: Pokemon GO support has confirmed that they are aware of a couple of bugs. The first one involves an issue where the rejection e-mails are not containing any rejection reasons.
The second bug that the team is aware of is where users get the error ‘unable to authenticate’ when trying to login via Facebook.
Update 40 (September 13)
IST 06:45 pm: Pokemon GO players on Android can go ahead and download the 0.219.1 update via the Google Play Store to check whether or not the ‘Can Evolve’ search filter issue has been addressed. More on this here.
|Game freezes sometimes on Team GO Rocket Grunt encounters||Fixed|
|Friendship XP bonus Lucky Egg notification delay||Resolved|
|Trainers unable to access Research View (April 20)||Resolved|
|Old inactive Trainers (2017) unable to use referrals||Resolved|
|Network error when evolving Eevee into Sylveon||Resolved in 205.1 release|
|Pokemon nicknames not resetting to species name||Resolved in 205.1 release|
|Game crashes and gets stuck at times when evolving a Buddy||Contact here for help|
|Incorrect level up stats||Resolved in 0.207 release|
|Niantic profile blank||Resolved|
|Incorrect text displayed in the in-app news||Investigating|
|Maps may be loading incorrectly||Resolved|
|Xerneas appears in its Active Mode outside of combat||Resolved in upcoming release|
|Adventure Sync issue on iOS devices.||Investigating|
|Ditto might appear as unreleased shiny version of opponent’s Pokemon||Resolved in 0.209 release|
|Incorrect event ticket info for some users at times||Investigating|
|Kanto Gold medal referral milestone not marked as completed||Investigating|
|Melmetal Charged Attack causing Switch and Charged Attack buttons to disappear||Resolved|
|Trainers can face significant lag||Investigating|
|Trainers can face significant frame rate drop||Investigating|
|Screen might lock even when Pokemon GO is running in foreground||Resolved in release 0.211|
|Xerneas shows in its Neutral Mode during combat||Resolved in release 0.211|
|Galarian Ponyta Shiny form could not be encountered||Resolved|
|Umbreon and Espeon appear at the wrong time of the day on the evolve button||Fix coming in update (0.217.0)|
|Pokemon sounds issue during the capture phase||Fixed in an upcoming version|
|Bright white flashes on screen||Acknowledged|
|Gym Badges list still active||Acknowledged|
|Unable to get past the warning prompt||Acknowledged|
|Players not receiving emails from Wayfarer||Acknowledged|
|Squirtle appears incorrectly in Pokemon storage section||Acknowledged|
|Feeding gym berries to Pokemons is slow||Fixed in 0.213.1 update|
|Trainers are unable to sort their Friends list with online status||Resolved|
|All Pokemon forms appearing in Pokedex even if only one is caught||Investigating|
|Shiny Pokemon not appearing in Pokedex||Investigating|
|Trainers using the Pokémon Trainer Club method to login were signed out periodically||Resolved|
|Raichu’ sunglasses fell off||Acknowledged|
|App crashes when nominating PokéStops||Acknowledged|
|Mega Pokémon’s Pokédex entry appears as Bulbasaur||Investigating|
|Unable to redeem “We’ve missed you, Trainer” e-mails||Investigating|
|Delay in in-app purchases to appear in Trainer’s Item Bag||Fixed in 0.213 release|
|Wrong dialogue from Professor Willow during Special Research||Investigating|
|Some Samsung users facing weather effect flash||Fixed in upcoming 0.217 release|
|Some costumed Pokemon from events not appearing properly in Pokedex||Investigating|
|Raid Boss Pokemon caught after a special event’s end loses costume||Investigating|
|Daily PokeStop Spin streaks counting even when Item Bag is full||Fixed in upcoming 0.217 release|
|Pokemon with a walking requirement for evolution glitch||Fixed when Pokemon is set as Buddy again|
|PokeStop nominations halted for a week||Acknowledged|
|Buddy Pokemon disappears from the overworld map after evolution||Force-closing and reopening the app fixes the problem|
|Can’t move forward after evolving an Eevee||Acknowledged, fix in update 0.215|
|Players stuck in post-login warnings||Acknowledged|
|Charged Attack button does not work when tapped during battle||Acknowledged|
|Galar Region Pokemon visual glitch||Acknowledged|
|Unable to submit PokeStop||Acknowledged|
|Pokémon GO becomes unresponsive and locks the player into the “Do not trespass” or “Do not drive” warning screen||Acknowledged|
|Pokémon GO crash during GO Battle League on iOS||Acknowledged|
|Walking requirement looks like it has been reset if the Pokémon is not currently the Trainer’s Buddy||Acknowledged|
|Issue with AR Mapping tasks||Reportedly fixed|
|‘Can Evolve’ search filter not working||Fix released|
|Rejection e-mails are not containing any rejection reasons||Acknowledged|
|‘Unable to authenticate’ message when signing in||Acknowledged|
|Poke Ball throwing animation played repeatedly||Mitigated in 0.205 release|
|New Pokemon getting affected during battle as previous effects don’t clear||Investigating|
|Trainers unable to find match||Resolved (monitoring reports)|
|Trainers put into bad state when GO Battle League matchmaking fails||Investigating|
|Incorrect Pokemon asset shown at times during battle||Investigating|
|Inconsistently thrown Fast Attacks after opponent’s Charged Attack||Investigating|
|Charged Attack button not working||Investigating|
|Switch and Charged Attack buttons not appearing||Investigating|
|No buttons in the post-win screen||Investigating|
|Level-Up statistics shown incorrectly||To be fixed with upcoming release|
|Encounter background shown every few seconds||Acknowledged|
|“Don’t play pokemon go while driving” error||Acknowledged|
|Raids not registered accurately||To be fixed with upcoming release|
|Quit GO Battle League match after seeing opponent||Mitigated in release (0.207)|
|Can’t tap during GBL match||Acknowledged|
|Lag, freezing, & slow animations||Acknowledged|
|App gets stuck on the post-login warning||Fix upcoming|
|Crash on Battle League||Under investigation|
|Crash during GO Battle League matches on some iOS devices||Mitigated in 0.211.3 release|
|Opponent’s game crashes when Pidgeot uses Feather Dance||Resolved in 0.215 release|
|Pokemon does not appear, controls freeze, and game crashes during Elemental Cup matches||Acknowledged|
|Invisible Pokemon during Battle League||Unacknowledged|
|Incorrect strike on account||Acknowledged|
|Increased data usage while playing||Acknowledged|
|Galarian Zigzagoon and Galarian Ponyta issue||Acknowledged|
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