Some users are facing sync issues on Gmail app

Of late, the Gmail app is not functioning properly for several users. They report that the app is not only experiencing sync issues, but delayed push notifications as well. Users either don’t receive notifications at all or receive them after a delay of hours. The app does sync, but only when you ask it to do so manually.

The problem was first reported on June 23, 2017, and an expert from Google Products said the following on June 30, 2017.

“I’m working on this issue with my team, I’ll get back to you with an update”.

With other users pitching in, she repeated the aforementioned comment multiple times, with latest posting on July 19.

It’s likely that Google is aware of the issue, and is working to fix it. If you are among the ones facing this problem, keep a tab here as we’ll update in case of any further developments. Meanwhile, you can try some of the suggested workarounds (just in case any of these works for you):

• Turn off device’s power saving feature
• Disable/ enable sync and notifications settings in Gmail
• Clear device cache and cookie
• Clear Gmail app data
• Logout and login
• Uninstall/ reinstall app updates

Source

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Dr. Aparajita Sharma

A budding entrepreneur by profession, and a psychologist by education. As a founding member of PiunikaWeb, I am nurturing this firstborn with my sharp-eyed expertise and even journalistic writing when needed.